National Computer Systems and Services An Australian Company maintaining your Computer
 

NCSS Supplier Services



NCSS Supplier Services is a business dedicated to supporting the logistics of a modern Supplier Channel. From new premises NCSS offers product refurbishment, RMA control and the management of Supplier Demonstration Fleets.





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NCSS has developed a capability that allows Clients to offload the requirements for a dedicated team to control the Demonstration Fleet used to promote their products through end user appraisal. Having the equipment available and being used by the client is a reliable and proven way to promote sales. The degree of difficulty in controlling what often turns out to be a multi million dollar facility, is often underestimated. NCSS provides systems and processes that ease that burden

Returns from retail channels represent significant overheads for Suppliers. The returned product is often found to be serviceable 60-70% of the time. That factor represents a significant value to an organisation if handled properly.
NCSS offers reliable processes and skills to vet, repair and process RMA's for Clients. Our workshops are manned by skilled technicians with experience from the largest servers and SAN's to the smallest PDA's and Laptops.

The Control, Maintenance and Movement of Supplier stock is essentially the service offered by NCSS when managing the Supplier's Demonstration inventory. NCSS facilities or those of the Supplier are separated to ensure the first line of integrity. Within that business unit, staff maintain the control of the stock by establishing routines and disciplines between the users and their account representatives. Service levels are established and maintained between all parties to ensure the most effective use of stock and maximum reasonable exposure of stock to the end user.